Privacy Policy

At artmadeshop, we understand that your trust is earned, not given. We are fully committed to safeguarding your personal information, ensuring you can shop with confidence, knowing that your privacy is in safe hands. Our Privacy Policy outlines how we collect, use, and protect your data, and how you can manage your personal information with us.

Your Privacy is Our Responsibility: We will never sell, rent, or share your personal data with any third party. Your privacy is a fundamental right, and we treat it as such.

1. Information We Collect

To provide you with an exceptional shopping experience, we collect information when you engage with our website. Here’s what we may collect:

  • Personal & Contact Information: This includes your name, email address, shipping and billing information, and any other details you provide when placing an order or interacting with our customer support.

  • Transaction Information: When you make a purchase, we collect payment-related details such as the name used for payment, card type, and partial card number (we never store full card details).

  • Technical Data: We gather information like your IP address, browser type, device details, and location to help us optimize your experience and tailor our services to your needs.

  • Marketing Preferences: We track your preferences for receiving promotional content, special offers, and personalized recommendations based on your shopping history.

2. Information You Share With Us

We truly value the content you share with us, whether it’s through product reviews, feedback, or photos. Your input helps us improve and enrich our offerings. We treat everything you share with respect and confidentiality.

3. How We Use Your Information

We use the information you provide to create a more enjoyable, personalized, and seamless shopping experience. Here’s how we use your data:

  • Order Fulfillment: To securely process your orders, handle payments, and ensure timely shipping.

  • Customer Support: To assist you with inquiries, concerns, or issues you may have before, during, or after your purchase.

  • Tailored Communication: To send you personalized product recommendations, special offers, and updates based on your preferences and shopping habits.

  • Website Improvement: To analyze user behavior and improve our website and services to better meet your needs.

4. Cookies and Tracking Technologies

To enhance your experience on our site, we use cookies and similar technologies. These tools help us remember your preferences, offer relevant product recommendations, and optimize the browsing experience.

You have full control over cookies and can manage or disable them through your browser settings. Please note that some site features may not work properly if cookies are disabled.

If you wish to opt-out of Google Analytics, we offer the option through this browser plugin: Google Analytics Opt-Out

5. Email and Text Notifications

By subscribing to our notifications, you’ll receive up to four exclusive messages per month with exciting product launches, promotions, and personalized offers. This service is free of charge, and you can unsubscribe at any time.

If you’d like to stop receiving notifications, simply send us an email at [email protected].

6. Who We Share Your Data With

We respect your privacy, and we share your data only with trusted partners who assist us in delivering our services, including:

  • Payment Processors and Shipping Providers: To securely process payments and fulfill your orders.

  • Advertising and Analytics Partners: For example, Google, to improve our website and offer relevant promotions.

  • Legal Authorities: If required by law, or to prevent fraudulent activities.

Rest assured, we will never sell or rent your personal data to any third party.

7. How We Protect Your Personal Information

Your security is our top priority. We employ the latest encryption and security measures to protect your personal information, including:

  • SSL Encryption: To protect sensitive payment information and personal details during transactions.

  • PayPal Integration: We use PayPal for payment processing, meaning your financial data is handled securely and is never stored by us.

  • Secure Servers: To protect your data from unauthorized access, we utilize industry-leading security technologies.

While no system is completely invulnerable, we constantly update our security practices to ensure your data remains safe and protected.

8. Data Retention

We retain your personal information only as long as necessary to process your orders, provide services, and comply with legal requirements. After your account is closed, we may keep certain data for fraud prevention or legal purposes.

9. Withdrawing Your Consent

You have the right to withdraw your consent for us to process your personal data at any time. However, please note that withdrawing consent may affect your ability to access certain features or services on our site.

To update, review, or delete your data, simply reach out to us at [email protected].

10. Accessing and Updating Your Information

We believe in full transparency and empower you to manage your personal data. You have the right to access, update, or delete your personal information. For your protection, we may request identity verification before processing your request.

To make any changes to your information, contact us at [email protected].

11. Changes to This Policy

From time to time, we may update this Privacy Policy to reflect changes in our services, legal obligations, or business practices. Any updates will be posted here, and we will notify you via email if necessary. We encourage you to check this page periodically to stay informed of any changes.

If you have any questions or concerns about how we handle your data, feel free to contact us at [email protected].